Cloning enables you to copy a selected user's profile. This saves data entry time when you create multiple users with similar profiles. The instructions in this help topic are for cloning Iron Mountain Connect Records Management users.
NOTE: You are able to clone a single user at a time; cloning functionality is not available if you have more than one user tick box selected.
- Click Manage Users from the My Quick Links section on the Iron Mountain Connect homepage. The User Management screen opens.
- Select the user you wish to clone. You are able to clone a new user immediately aftercreation,or search for existing usersto clone.
- Click Clone User.
- You have the option to clone shipping addresses associated with the user:
- Click Confirm. All permissions and organisational access settings are automatically copied to the cloned user. Shipping addresses are copied if you selected Yes above.
- The User Profile screen appears with the address fields, settings and account information copied. The following personal and contact information is unique to each user and, therefore, isNOTcopied:
- Salutation
- First Name
- Middle Initial
- Surname
- Post Name
- Title
- Email
- Phone Number/Extension
- Fax
- Username
- Complete all required fields. If necessary, you are able to change information that was cloned.
- Click Save. The user profile is cloned.
NOTE: Iron Mountain Connect Records Management users are cloned with all permissions and organisational access intact UNLESS you change the user's Iron Mountain Connect role. Changing the role creates a new user for whom you must grant permissions and organisational access.
Shipping addresses are not cloned with the user profile. You must assign shipping addresses to each user that you clone. Refer toAssigning Shipping Addresses During User CreationorAdding Users to a Shipping Address.
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